Once we receive the returned item, we aim to process your refund or exchange within 3-5 business days. Please note that it may take additional time for the funds to appear in your account, depending on your payment method.
Orders and Shipping
Common purchase queries answered
What is MiniBikeKartels.com?
MiniBikeKartel.com is your ultimate destination for all things minibikes, frames kit, go-karts, mini trikes, mini jeeps, UTV’s, and ATV’s. We are a leading online store powered by WooCommerce, offering a wide selection of high-quality products to cater to your adventurous spirit.
How do I place an order on MiniBikeKartels.com?
Placing an order is simple and hassle-free. Just browse through our extensive catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions provided, and your order will be on its way to your doorstep.
What payment methods are accepted on your website?
We accept a variety of secure payment options, including credit/debit cards, PayPal, Apple Pay, and Google Pay. Rest assured, your payment information is always encrypted and kept safe.
Can I customize my minibike or go-kart?
Absolutely! At MiniBikeKartels.com, we understand the importance of personalization. You can choose from a range of customizable options for frames, colors, and accessories, ensuring your minibike or go-kart reflects your unique style.
How soon will my order be shipped?
Once your order is placed, we strive to process and ship it within 1-2 business days. Delivery times may vary based on your location, but we will provide you with a tracking number to stay updated on the status of your shipment.
Are spare parts available for your minibikes and go-karts?
Yes, we stock a wide range of spare parts to keep your minibikes and go-karts in top condition. From engines to tires, you can find all the replacement parts you need on our website.
Returns and Exchanges
If you need to swap an item
What is your Returns and Exchanges policy?
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How do I initiate a return or exchange?
To initiate a return or exchange, simply contact our customer support team through the “Contact Us” page or send us an email at info@minibikeskartelss.com. They will guide you through the necessary steps and provide you with a return shipping label if required.
Are there any condition or for returning or exchanging a product?
To ensure a successful return or exchange, please make sure the product is in its original condition, unused, and in its original packaging. Any accessories or documentation that came with the item should also be included.
Will I be charged for returning or exchanginga product?
If you are returning a product due to a change of mind, a restocking fee may apply. However, if the return is due to a defect or error on our part, we will cover all return shipping costs.